Data Processing Agreement - Meander Platform - Likeperson App

Description

The Data Processing Agreement (DPA) page formalizes the relationship between Norse Digital Products as a data processor and customer organizations as data controllers under GDPR Article 28. It specifies the subject matter, duration, nature, and purpose of processing; the categories of personal data and data subjects involved; the obligations and rights of the data controller; and the technical and organizational security measures in place. The DPA is essential for any organization handling personal data of their members or volunteers through the Meander platform, covering the sensitive nature of peer mentor and contact data.

User Flow

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Analysis

Business Value

Under GDPR, organizations that use Meander as a data processor are legally required to have a DPA in place before processing begins. Without a published DPA, Norse Digital Products cannot legally onboard any European organizational customer. For the target market of Norwegian NGOs - which handle sensitive personal data including health information and social vulnerability data - the DPA is the single most legally critical document in the procurement process. A clear, GDPR-compliant DPA removes a hard blocker from the sales pipeline and demonstrates that Norse Digital Products has the legal infrastructure to operate as a trusted data processor for public-sector-adjacent organizations.

Implementation Notes

Implemented as a static Next.js page. The DPA must reference GDPR Article 28 obligations explicitly and include sub-processor disclosures (cloud infrastructure providers, payment processors if applicable). It should specify security measures at a sufficient level of detail to satisfy organizational DPOs without exposing sensitive infrastructure details. An annex structure is recommended for sub-processors and technical measures. The page should offer a downloadable or printable version and include a contact method for organizations requiring a countersigned version. Cross-link to Privacy Policy and SLA. Ensure the page is accessible and included in the legal footer navigation.

Components (33)

User Interface (1)

ui DPA Page low

Shared Components

These components are reused across multiple features

User Interface (4)

ui Peer Mentor Selector Widget low Shared ui Accessible Widget Library high Shared ui Bottom Navigation Bar low Shared ui KPI Stat Card Widget low Shared

Service Layer (9)

service Proxy Activity Service medium Shared service Expense Type Service low Shared service Export Service medium Shared service Connectivity Listener Service low Shared service Offline Storage Service high Shared service Connectivity Monitor Service low Shared service Audit Service medium Shared service Feature Flag Constants low Shared service Cookie Consent Integration Service low Shared

Data Layer (12)

Infrastructure (7)

infrastructure JWT HTTP Client medium Shared infrastructure Deep Link Handler medium Shared infrastructure REST API Client medium Shared infrastructure JWT HTTP Client low Shared infrastructure URL Launcher Adapter low Shared infrastructure Audit Service low Shared infrastructure Legal Page Layout low Shared

User Stories

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